Whistleblower Policy
Effective Date: April 24, 2026
Clexpay is committed to maintaining the highest standards of integrity, transparency, and ethical conduct. We encourage employees, contractors, partners, and users to report concerns about misconduct without fear of retaliation.
What to Report
Report any of the following:
- Security: Data breaches, unauthorized access, cyber attacks
- Fraud: Embezzlement, misappropriation, financial fraud
- Privacy: Unauthorized data collection, sale, or disclosure
- Harassment: Workplace harassment, discrimination
- Misconduct: Violation of policies or laws
- Insider Trading: Trading on non-public information
- Market Manipulation: Price manipulation, fake volume
- Money Laundering: Suspected illegal fund transfers
- Bribery: Corruption, kickbacks, improper gifts
How to Report
Reporting Channels
- Secure Portal: clexpay.com/policy/whistleblower (anonymous form)
- Email: [email protected] (Subject: WHISTLEBLOWER)
- Hotline: +2349069015623 (24/7 voicemail)
- Mail: Clexpay Security Team (confidential)
Anonymous Reporting
- Use our secure online portal without providing personal details
- Create a pseudo-anonymous account
- Provide only information necessary for investigation
- Use a secure, private connection
Protection from Retaliation
- No adverse action for good-faith reports
- Your identity protected to the fullest extent legally possible
- No termination, demotion, or harassment
- Threats of retaliation are also violations
What Happens After Reporting
- Acknowledgment: Within 24 hours (if contact provided)
- Assessment: Initial review within 5 business days
- Investigation: Conducted by independent team
- Updates: Progress communicated periodically
- Resolution: Findings and actions documented
External Reporting Channels
- SEC Nigeria: sec.gov.ng
- CBN: cbn.gov.ng
- NDPC: ndpc.gov.ng
- EFCC: efcc.gov.ng
Questions?
Contact our Chief Compliance Officer: [email protected]
Phone: +2349069015623
For immediate threats, contact law enforcement.